I am a member of the British Psychological Society (MBPsS) and subscribes the division of Counselling Psychology.
And, in addition, a member of the British Association for Counselling and Psychotherapy (MBACP).
If you have any issues with your experience of counselling, please do feel encouraged to raise them during therapy. This is often a normal part of the therapeutic relationship, and sometimes speaking the unspoken, or facing a disagreement, can be a positive event. I always encourage clients to direct the therapy from themselves. I also actively seek feedback throughout the process. This can help you feel more in control of your process and also help deliver the therapy that best fits your needs. If you feel you have been harmed, or treated unethically, then please consider making a formal complaint to the BACP
Your story belongs to you. At Bay Counselling we do not use your contact details to market. If you like the service, feel welcome to recommend it to a friend.
We have an ongoing commitment to protecting your confidentiality. As a member of the BACP I work within the ethical framework which you can view here
How we store and use your data.
We conduct annual data audits to assess where personal data comes from and goes to to ensure that confidential data is stored securely and for justifiable reasons. We routinely keep a record of email addresses and phone numbers so we can correspond with you to schedule appointments and to help facilitate pre-agreed therapeutic activity. Records of your contact details are held on our email server for no longer than a year, or until you request their removal. Contents of counselling sessions are not recorded or stored digitally or in print. Outcome measures (such as CORE-34) are used to track progress, in this situation clients are assigned a confidential code to keep track. No confidential information is stored alongside identifying information.
We adhere to the principals of the General Data Protection Regulations (GDPR) (EU) 2016/679 and the Data Protection Act 1998 and will always continue to review and revise our procedures to meet legal requirements, as well as moral duties.